ReportLab Support
Standard Support
Licensed ReportLab PLUS customers get the following support included in their annual lease:
- Same working day response during UK working hours for telephone and email enquiries
- Rights to upgrade to new versions of the software as they become available, including daily as well as release builds
- Best efforts to fix or provide a workaround for any bug in the core software (subject to a reproducible bug report)
-
An allowance of "non-bug" support hours, which may be used for as you choose for mentoring, how-to advice, assistance with installations, or training. The time included is as follows:
| Pages of PDF Output Per Month | Annual Lease (GBP) | Annual Support Hours | |
|---|---|---|---|
| 30,000 pages/month | 1100 | 4 | |
| 30k - 100k pages/month | 2200 | 8 | |
| 100k - 300k pages/month | 4400 | 12 | |
| 300k - 1 Million pages/month | 8800 | 16 | |
| 1 Million + | Ask |
- N.B. Additional support time can be provided as required - please contact us for a cost estimate.
Click here to purchase a ReportLab PLUS package
Free Support
The following resources are available for free. Users seeking commercial-level support for our open source software should purchase a ReportLab PLUS package.
- Documentation
- Code Snippets
- Mailing List (for users of ReportLab Open Source)
Hewlett Packard Sales Force Assessments
Fidelity eForms
Seychelles