ReportLab Support

Commercial Support

All ReportLab PLUS license customers receive the following support in their annual lease:

  • Same working day response during UK working hours for telephone and email enquiries
  • Rights to upgrade to new versions of the software as they become available, including daily as well as release builds
  • Best efforts to fix or provide a workaround for any bug in the core software (subject to a reproducible bug report)
  • An allowance of "non-bug" support hours, which may be used for mentoring, advice, installation assistance, or training. The time included for each volume band is as follows:
  • Additional support time can be provided as required - please contact us for a cost estimate.

Click here to purchase a ReportLab PLUS package

 

Tutorials, FAQ, demos and documentation 

The following resources are available for free. 

Users seeking commercial-level support for our open source software should purchase a ReportLab PLUS package.

If you are struggling to get your project off the ground and wish to use ReportLab please get in touch directly. We build and host solutions on a regular basis for a whole range of clients and would be happy to discuss your requirements. Read more about our solutions here.